Communication and clinical effectiveness in rehabilitation / Frances Reynolds.

Includes bibliographical references (pages 233-250) and index.

Front Cover; Copyright Page; Dedication; Acknowledgements; Chapter 1. Introduction: taking a research-guided approach to communication; USE OF THE TERM 'PATIENT' IN THIS BOOK; WHAT IS 'COMMUNICATION'?; COMMUNICATION SKILLS: WHY ARE THEY VITAL TOOLS FOR PHYSIOTHERAPISTS AND OCCUPATIONAL THERAPISTS?; WHY DO HEALTH PROFESSIONALS SOMETIMES COMMUNICATE POORLY WITH PATIENTS?; HOW MAY SKILFUL COMMUNICATION INFLUENCE PATIENTS?; COMMUNICATION AND CLINICAL EFFECTIVENESS; EVIDENCE-BASED PRACTICE AND CLINICAL EFFECTIVENESS; RESEARCH-GUIDED PRACTICE.

FINDING RELEVANT RESEARCH EVIDENCE ABOUT PATIENTS' NEEDS AND EFFECTIVE COMMUNICATIONREVIEWING THE EVIDENCE; OTHER SOURCES OF EVIDENCE AND INFORMATION RELEVANT TO COMMUNICATION; OBSERVING AND PRACTISING INTERPERSONAL SKILLS; COMMUNICATING WITH COLLEAGUES; CONCLUSION; Further reading; Chapter 2. Models of health, illness and rehabiIitation; THE BIOMEDICAL MODEL OF HEALTH CARE; WHAT ARE HEALTH. DISEASE. ILLNESS AND DISABILITY?; THE BIOPSYCHOSOCIAL PERSPECTIVE; WHICH SOCIAL AND CULTURAL FACTORS HAVE CONTRIBUTED TO THE DEVELOPMENT OF A BIOPSYCHOSOCIAL MODEL OF HEALTH, ILLNESS AND HEALTH CARE?

THE SOCIAL MODEL OF DISABILITYTHE NEW ICF; PUTTING THE PATIENT FIRST: AN HOLISTIC, INTERPROFESSIONAL TEAM APPROACH; CONCLUSION; Further Reading; Chapter 3. Understanding patients' experiences of ill-health and health care; UNDERSTANDING THE EXPERIENCE OF CHRONIC ILLNESS: SOME GENERAL ISSUES; UNDERSTANDING THE ILLNESS EXPERIENCE: ANALYSING A SPECIFIC CASE; UNDERSTANDING ILLNESS FROM A STRESS-COPING PERSPECTIVE; UNDERSTANDING ILLNESS AS A BIOGRAPHICAL DISRUPTION; TREATMENT AND HOSPITALISATION FROM THE PATIENT'S PERSPECTIVE.

SOME PERSONAL AND CONTEXTUAL FACTORS WHICH INFLUENCE PEOPLE'S RESPONSES TO ILLNESSPERSON VARIABLES; ILLNESS SYMPTOMATOLOGY; TREATMENT AVAILABILITY AND PERCEIVED EFFECTIVENESS; SOCIAL CONTEXT; CULTURAL FACTORS; ENVIRONMENTAL AND STRUCTURAL RESOURCES AND BARRIERS; THE ILLNESS EXPERIENCE: POSITIVE ASPECTS AMIDST ADVERSITY; CONCLUSION; Further Reading; Suggested answers to previous activities; Chapter 4. Patients' communication needs in healthcare settings; RESEARCH INTO PATIENTS' EXPRESSED NEEDS AND DISSATISFACTION DURING ENCOUNTERS WITH HEALTH PROFESSIONALS.

AUTOBIOGRAPHIES OF INDIVIDUALS RECOUNTING ILLNESS AND TREATMENT EXPERIENCESOBSERVATIONS OF HEALTH PROFESSIONALS DURING MORE AND LESS SUCCESSFUL CONSULTATIONS WITH PATIENTS; CONCLUSION; Further Reading; Chapter 5. Skilful communication and clinical effectiveness; ASSESSING BENEFICIAL HEALTH OUTCOMES OF PATIENT-CENTRED COMMUNICATION -- WHY IS THIS A DIFFICULT TASK?; EXPLORING THE EFFECTS OF PATIENT-FOCUSED COMMUNICATION ON FUNCTIONING AND WELL-BEING: A CASE STUDY; WHAT DIFFERENCE DOES PATIENT-CENTRED COMMUNICATION MAKE TO PATIENTS' HEALTH AND WELL-BEING?; FOCUS ON RESEARCH.