TY - BOOK AU - Gross,Clifford M. TI - The right fit: the power of ergonomics as a competitive strategy SN - 1563271117 AV - TS171 .G76 1996 U1 - 658.575 20 PY - 1996/// CY - Portland, Or. PB - Productivity Press KW - Industrial design KW - New products KW - ergonomics KW - Consumer satisfaction KW - Total quality management N1 - Includes bibliographical references (p. 226-232) and index ER -