TY - BOOK AU - Nelson,Charles TI - Managing quality in architecture: a handbook for creators of the built environment SN - 0750668180 AV - NA1996 .N448 2006 U1 - 720.68 PY - 2006/// CY - Amsterdam, Boston PB - Elsevier KW - Architectural services marketing KW - Total quality management KW - ISO 9000 Series Standards N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/fy0702/2006297148.html UR - http://www.loc.gov/catdir/enhancements/fy0702/2006297148-d.html ER -