| 000 | 00479nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | IQ-KoUCL | ||
| 005 | 20140109093812.0 | ||
| 008 | 140109b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8176493600 | ||
| 040 | _cDLC | ||
| 082 |
_a658 _bCut P537 |
||
| 100 | _aGraham Roberts-Phelps | ||
| 245 | _aCustomer Relationship Management | ||
| 250 | _a1st ed | ||
| 260 |
_aUK _bViVa Books Private Limited _c2004 |
||
| 300 | _a230 | ||
| 650 | _2General management | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c136238 _d136238 |
||